Home · Terms of Use
Effective date: 17 September 2026
GhumGhum (“we”, “us”, or “our”) is a travel companion operated by Absolute Tours and Travels. This Privacy Policy explains how GhumGhum collects, uses, and protects information when you use the GhumGhum application and related websites.
1. Information we collect
• Account details you provide: name, email address, phone number, and optional profile photo. Sign-in may use email/password, phone OTP, Google, or Sign in with Apple (including Hide My Email).
• Booking and enquiry details: travellers, travel dates, destinations, trip notes, and payment references.
• Chat and support messages you send inside GhumGhum.
• Location, camera, microphone, and photo library access only when you choose features that need them (nearby hotels/stations, profile photos, or travel stories).
• Device and app signals: app version, language, crash logs, diagnostics, and basic usage analytics so we can keep GhumGhum reliable.
• Anonymous usage statistics: a random install ID (not linked to your account), app version, platform, language, region and time zone, first-open date, and daily app-open counts and seconds, sent to our own Firebase project to count installs and active users. We do not use it to identify you.
• Search queries you enter (for example city, flight number, train number, hotel dates) so we can show results.
• Purchase and subscription status for GhumGhum Adfree.
2. Live travel status (including background refresh)
When you open live train or flight status, GhumGhum looks up that vehicle using the number or route you entered.
• Train running status, live station, and schedule are fetched from official and third-party rail feeds, including NTES (National Train Enquiry System / Indian Railways) and WhereIsMyTrain-style live position data. The train number or station code is sent to those services.
• Flight status and map position are fetched from third-party aviation feeds (including FlightRadar-style ADS-B data and flight-status providers). The flight number or route is sent to those services.
While a status screen is open, GhumGhum may refresh this data automatically in the background (about every 40–45 seconds) and when the operating system allows background app refresh or push notifications, so the position stays current. We do not sell this lookup data.
3. Third-party prices and booking partners
GhumGhum shows estimated flight fares and hotel rates sourced from third-party travel partners and comparison sites (including Google Flights, MakeMyTrip, Booking.com, Agoda, and similar). Those partners receive the search details you enter (origin, destination, dates, guest counts) when you view prices or tap through to book. Final price and booking contract are with that partner. Live foreign-exchange and bullion rates shown in the app come from public market feeds (for example open.er-api / Frankfurter and IBJA / market quotes).
4. How we use information
We use this information to create and manage your account, complete bookings and enquiries, show live travel status and partner rates, personalise nearby recommendations, process payments, send service notifications, improve GhumGhum, and keep the service secure.
5. Sharing
We share information only with:
• Hosting, authentication, analytics, crash reporting, maps, messaging, and payment providers that operate GhumGhum (including Google Firebase / Google Cloud, Apple or Google billing on the respective store, and Razorpay on Android).
• Travel-status and rate partners named above, only to fulfil the lookup or booking you requested.
• Authorities when required by law.
We do not sell your personal information.
6. Payments
iPhone and iPad purchases of GhumGhum Adfree go through the App Store. Android purchases may use our payment partner. GhumGhum does not store full card numbers. Sign-in is optional for App Store Adfree; signing in only lets you use the entitlement on other devices.
7. Retention and account deletion
We keep account and booking records as long as needed to provide GhumGhum, meet legal obligations, and resolve disputes. You can permanently delete your account in the app: Profile or Settings → Delete Account. That removes your profile and associated cloud data we control. Deleting the GhumGhum account does not cancel an App Store auto-renewable subscription; manage billing in your Apple ID subscription settings. You may also email support@asoltu.com.
8. Your choices
You may browse as a guest. You may update profile details, turn off optional permissions in device settings, and refuse Sign in with Apple’s Hide My Email option when offered. Location and camera are optional.
9. Children
GhumGhum is intended for users who can form a booking contract. We do not knowingly collect personal information from children for marketing.
10. Changes
We may update this policy. The effective date at the top will change when we do. Continued use of GhumGhum after an update means you accept the revised policy.
11. Contact
Questions about privacy: support@asoltu.com
Absolute Tours and Travels